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Privacy Policy

Thank you for visiting our website. Global Ehsan Relief Singapore (GER) is committed to ensure your personal information is managed in accordance to local laws, international best practices, and individual rights. We collect and use personal information to provide you with appropriate information and updates on our programmes and initiatives.

DATA PROTECTION POLICY

Our data protection policy governs the collection, use, disclosure, and care of personal data. GER understands that your personal data is important to you and is committed to handling them with due confidentiality in accordance with the relevant laws.

COLLECTION, USE, DISCLOSURE, AND CARE OF PERSONAL DATA

GER is committed to protecting your personal data and will only give access to internal staff who needs to access them.

COLLECTION 

GER will collect personal data for the following:

  1. When you make a donation

  2. When you sign up for and participate in our initiatives and events

  3. When you contact us

USE

GER may use the information you provided for the following:

  1. To inform you on upcoming campaigns and initiatives

  2. To provide updates on pass campaigns and initiatives  

  3. To update the impact of your donations made to the beneficiaries 

  4. To inform and confirm your participation in our initiatives and events

  5. To reply to your enquiry

GER may use your photographs for promotional purposes on our platforms. You may Contact Us if you would not want your photographs to be used.

DISCLOSURE

GER will not disclose your personal information to any third party for any commercial purposes. If you have volunteered with us for an overseas effort, GER may use your personal information only to facilitate travel / lodging booking purposes. 

CARE OF PERSONAL DATA

GER adopts best practices in handling your personal data and only identified trained internal staff is allowed to handle limited personal data.

WITHDRAWAL OF CONSENT AND AMENDMENT OF YOUR PERSONAL DATA

If you would like to:

  1. Withdraw your consent for us to use your personal data outlined in this policy,

  2. Amend your Personal Data or

  3. Make enquiries or give feedback to this policy

Please contact us at admin@global-ehsan-relief.org 

COOKIES AND OTHER DIGITAL TECHNOLOGIES 

We use cookies and other digital technologies on our website, in our emails, and in other digital interactions with you to allow us to understand traffic to our website, and how well our website and outbound digital communications perform. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.

We reserve the right to amend this policy. Any changes to it will be posted.

REFUND POLICY

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product or service that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase or donation

After the 30 day period, any refund request will be considered on a case to case basis. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us.